How to Use

Buy

 

Activate

 

Register

Buy

If you live in Kenya and would like to enjoy the numerous benefits offered by NationHela, simply buy your card pack from any Nakumatt supermarket, DTB branch or NationHela agent countrywide. Your card pack will contain a card, your ATM PIN, and information on how to use the card.

Activate

To use your card, you must activate it by dialling *348# from your mobile phone. You will then be prompted to send an SMS with your card pack ID and your card number. The number of the mobile phone that you use to activate the card will be set as the default account number, so when activating the card only use the mobile phone that you want associated with your NationHela account

Once you activate your card, you will be able to receive money once or load cash locallyonce.

Register

To enjoy the full benefits of the NationHela account and continue receiving money or topping up your account, you will be required to carry out a one-time card registration. To register, visit a NationHela registration outlet to fill in the card registration form and provide a copy of your Identification document.Once registered you will have full use of your card within 72 hours (3 days).

Who can get Nationhela?

Anyone! You don’t need to have an account with any bank to get NationHela.